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39 lines
2.1 KiB
Markdown
Vendored
39 lines
2.1 KiB
Markdown
Vendored
# Error logs
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It's important to provide all available error logs together with bug reports. This page will show you how to do it.
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## Backend logs
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Open [data directory](../Installation%20%26%20Setup/Data%20directory.md), go to `log` subdirectory and find the latest log file, e.g. `trilium-2022-12-14.log`. You can attach the whole file to the bug report (preferable) or open it and copy-paste only the last lines / lines you believe are relevant.
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If you have trouble finding it the log files, there's also an in-app option in top-left menu button -> Advanced -> Show backend log.
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## Frontend logs
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To provide frontend logs, we need to open the Developer Console. Often the easiest way is to press <kbd>Ctrl</kbd>\-<kbd>Shift</kbd>\-<kbd>I</kbd> which should work in most browsers (and desktop app). Make sure that the error producing action happened right before you copy&paste the errors, the console is cleared on app restart.
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If that doesn't work, then:
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* in Trilium desktop app, go to top-left menu button -> Advanced -> Open Dev Tools
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* In Firefox/Chrome right-click anywhere in the page and click Inspect:
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Once you have Dev Tools open, click on "Console" tab:
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Copy-paste (or screenshot) the logs. It's better to provide not just errors, but the whole log, which might provide context while analyzing the bug.
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## Providing sensitive data
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If you don't feel comfortable attaching the logs or anything sensitive to the public GitHub issues, feel free to contact the devs in our Matrix [support channel](https://github.com/TriliumNext/Notes#-discuss-with-us).
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Use this email to also provide anything which could assist in analysing the bug - e.g. files/images/ZIPs being imported or [anonymized database](Anonymized%20Database.md).
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### Exporting note subtree for reproduction
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Often times, bugs manifest themselves in specific notes and having them would greatly ease reproduction and fixing.
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In such case, please export the relevant note subtree by right-clicking it on the left tree, choosing Export - HTML as ZIP:
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